Last updated: November 04, 2025
Account & Access
Click Sign Up, enter your name, email, and password, then confirm your email if prompted.
Use Forgot Password to reset your password. If you still can’t access, contact support@betterway.com.
Purchases & Payments
We accept major debit/credit cards and other methods provided by our payment gateway. Availability may vary by region.
Yes. Receipts are emailed after purchase and available in your account order history.
Content & Licensing
After purchase, go to My Library in your account. Most videos are available for on-demand streaming; downloads are offered only where specified.
No. Purchases grant a personal, non-transferable license. Redistribution, screen recording, or resale is not permitted. See our Terms.
Technical
Try lowering video quality, switching networks, or using a different browser. Clear cache/cookies and disable VPN/Ad-blockers that may interfere.
The latest versions of Chrome, Firefox, Edge, and Safari on desktop and mobile are supported. Ensure your OS and browser are up to date.
Privacy & Security
We collect only what’s needed to provide the service and never sell your data. Read our Privacy Policy for details.
Yes. Email support@betterway.com from your registered address to request deletion. Some records may be retained where required by law.
Refunds
Digital purchases are generally non-refundable once accessed, unless required by law or explicitly offered in a course-specific policy.
Please email your order ID(s) to support@betterway.com. We’ll review and resolve as quickly as possible.
Still need help?
Our team typically responds within 24–48 hours.